Graphically EQ is no longer seemless, it's a hodgepodge of graphical styles, and artists with no set "theme" or "style". Sound again is also a mix and match, with no real continuity. Role Playing or RPG is effectively non-existant with the exception of one server. $14.95+ per month, it's not on par with other product offerings at the same price range. Fun wise, EQ has an extremely high learning curve and at 75 levels plus 600+ aa's in order to be accepted in most groups in current expansions, this is not a play it casually game, it's a lifestyle choice. The EQ community is rather rabid, it doesn't take critisism well. Performance wise this game is great, it plays well on older systems and there's almost never any noticible server lag issues. Customer Service is, well, it's outsourced to India, most responses are cut and paste, often with no relation to the question/issue asked. Attempts to voice issues regarding CS on the SOE forums are automatically locks by the forum moderators.